AWARD-WINNING NATIONAL PROVIDER OF EMERGENCY RESPONSE, PROPERTY RECONSTRUCTION, AND RENOVATION SERVICES

Response Team 1 is an award-winning national leader in emergency response, property reconstruction, and renovation industries serving thousands of residential, commercial, and multi-family customers from our 25 locations across 17 U.S. states. Why Response Team 1?

Experience

We’ve provided emergency response, reconstruction, and restoration to residential, commercial and multifamily properties of all kinds for decades.

Innovation

We are leaders in the most effective property restoration techniques using state of the art equipment.

Commitment to Excellence

We strive to exceed customer expectations and have received dozens of industry awards for excellence in customer service.

Communication

We communicate proactively, eliminate surprises, and minimize the inconvenience of property restoration until you’re back to normal.

Ownership

We are not a franchise. Each branch is managed by industry experts with unparalleled access to equipment across the country.

Insurance Expertise

We have successfully completed tens of thousands of projects backed by an insurance claim and we can help you through every stage of your claim process.

RESIDENTIAL

  • 24/7/365 emergency response (water, fire, storm, wind, and more)
  • Property reconstruction
  • Mold, asbestos remediation, and other difficult clean-up problems
  • Full service property renovation (kitchen, bath, basement, additions, whole-house)

COMMERCIAL

  • 24/7/365 emergency response (water, fire, storm, wind, and more)
  • Property reconstruction
  • Mold, asbestos remediation, and other difficult clean-up problems
  • Large-loss capabilities

MULTIFAMILY

  • 24/7/365 emergency response (water, fire, storm, wind, and more)
  • Rental unit reconstruction & renovation
  • Carpet cleaning and repair
  • Mold, asbestos remediation, and other difficult clean-up problems
  • Large-loss capabilities
  • Bathtub refinishing
  • Duct cleaning

Our Values

  • DO WHAT’S RIGHT. ALWAYS.
    • Honesty and integrity in all that we do
    • Commitment to legal and regulatory compliance
    • Commitment to a safe work environment for employees, sub-contractors, and customers
    • Fair and objective dispute resolution and always act with respect and professionalism
  • URGENCY
    • Speed in response time to every customer event, to each other, and to our stakeholders
  • OWNERSHIP
    • Ownership of customer outcomes and customer service
  • ENJOY OUR WORK
    • Pride in helping people get back to normal and protecting or improving the value of their property
    • Enjoy the process and celebrate positive outcomes!
  • RIA Member