flood

Water Emergency?

Water Damage: What We Do

The Response Team 1 Six-Step Process

Emergency Response 24/7/365

 

We respond to emergencies 24 hours a day, 7 day a week, 365 days a year. Highly trained technicians are ready to respond now to your call.

 

Inspect the Damage

 

We will inspect the damage to ceilings, walls, floors and other parts of your property FREE of charge. We use state-of-the art infrared cameras and moisture monitors to find all areas of damage, even if they’re hidden.

 

Secure Furniture & Belongings

 

We will move belongings to a dry place.
If the damage is extensive,
we will carefully pack and inventory
the items for safe-keeping until
your property is restored.

Dry Out

 

We place fans and dehumidifiers anywhere the structure is wet. When the damage is more severe, we may also remove drywall, flooring and other material that is beyond repair. We will ensure your property is completely dry.

 

Restoration

 

After ensuring your property is dry, we will work with you to restore it to its pre-damage condition and return your belongings to get you
BACK TO NORMAL..

Insurance Claim Support

 

We have helped thousands
of customers navigate the
insurance claim
process for water damage

 

Let us help you!

 

Mold Remediation

professional technician in safety gear rids home of black mold

Mold can be a serious health problem and it can begin to grow very quickly in a structure that has not been properly dried out. Because much of the damage may be hidden, drying a structure after an unplanned water release is not a “do-it-yourself” project. Much of the drying must occur inside of wall cavities and other places where water or excessive moisture or mold can be present without your knowledge.

As a part of our response to your water damage event, we will also complete a visual inspection to check for mold infestation. If mold is present, our trained technicians will work with you and your insurer to remediate the problem.

Read more about Response Team 1’s 9-Step Process for Mold Remediation

 Sewage Clean Up

A sewage water back up or damage from another contaminated water source (i.e., river or stream water) is the most serious form of water damage.  There can be serious health risks from coming in contact with the viruses, bacteria and other contaminants that may be present in this grossly contaminated water. Response Team 1 Service Technicians have specialized training and equipment to quickly and safely clean contaminants like sewage and we guarantee that when we are finished, your property will be dry and free of contaminants.

Trust the water damage experts at Response Team 1:

  • 45 minute response time
  • Free water damage inspection and estimate
  • Complete water extraction, drying & dehumidifying
  • Mold inspection & remediation
  • Odor removal
  • Complete home restoration
  • Free insurance consultation
professional property restoration
community wide disaster services

WHY RESPONSE TEAM 1?

property restoration & renovation

Experienced Technicians

We have provided emergency response and restoration to water damage events of all types for decades.

reconstruction services 

Insurance Claim Mastery

We have successfully completed tens of thousands of projects backed by an insurance claim and we can help you through every stage of your claim process.  Let the experts at RT1 help you!

water damage restoration service

US Owned & Operated

We are not a franchise.  Each branch is managed by industry experts with unequivocal access to expertise and equipment across the country.

abatement services

Fast

We respond to emergencies 24 hours a day, 7 day a week, 365 days a year. One call and we will be on the way in 45 minutes or less.

professional property restoration

Safe

We are fully insured and bonded. Our technicians are trained to put safety first when working at your property.

Innovative

We are leaders in the application of cutting-edge technology, tools and techniques in combination with our state-of-the-art, proprietary project management software and process.

What our customers say:

“The work that was done was excellent and the end result was very satisfactory. Neil was a pleasure to work with and kept me informed and updated with all the work as it progressed. He did an excellent job managing the project and my tenants could not have been happier with the completed work."
C. Norman – Charlotte, NC
“This experience has been nothing less than wonderful. Jim was a perfect gentleman and very professional. Thank you for this amazing experience”
T. Henderson – Fort Mill, SC
“Having been a project manager in a Fortune 100 corporation I rate Response Team 1's performance as exemplary.”
R. Zirkle – Sanford, NC
“Doug has been extraordinary, professional and was absolute joy to work with and overseeing everything.”
P. McCroskey- Goldsboro, NC
“Response Team 1 has been wonderful! I could not imagine going through all this without Justin Walker handling all the details for us. He is knowledgeable & very personable. He always had our best interests at heart, I recommend him and the crews at Response Team 1 highly.”
D. Butts, Raleigh, NC
“Doug was a great project manager who addressed all of my concerns in a timely fashion. He is a very professional manager. I am completely satisfied with Response Team 1 and I would refer any customer to them. They were able to work around my schedule and were mindful of the noise level around my newborn! Response Team 1 is awesome!”
K. Lassiter – Charlotte, NC